Capability 03 · Operational Efficiency

Simplify
Business.

Workflow standardized across teams and locations — eliminate tool duplication, manual processes, and data fragmentation. One system that embraces the way IT, operations, and business teams work.

Impact Metrics
1
Unified console
70%
Task auto-workflow
5x
Team productivity
API
ZD Connect 3rd party
Integrations
ERP / SAP HRIS ITSM BI Tools
01 — Overview

What is Simplify Business?

Simplify Business is ZD One's capability to replace disconnected tool stacks with a single integrated platform. Modern enterprises typically use 15-30 different tools to manage devices, users, security, monitoring, and reporting — each with its own login, interface, and data silo.

Our platform provides a orchestration layer that unifies workflows across tools, automates repetitive tasks, and gives each stakeholder a view relevant to their role — without needing to be a technical expert in different tools. IT teams can focus on strategy, operations teams get real-time insights, and the business receives actionable reports.

One console

One dashboard replaces 15+ legacy tools.

Automated workflow

Orchestrates multi-step tasks without manual intervention.

API-first

Integrates with ERP, HRIS, BI through ZD Connect.

02 — Business Benefits

What You Can Gain
for Your Business.

Operational complexity is a silent tax that erodes profitability. We handle that tax.

Benefit 01

Tool consolidation saving

Replace 10-20 vendor tools with a single platform. License fees, training costs, and integration overhead drop significantly — ROI is visible in the first year.

→ 50% license cost saving
Benefit 02

Cross-location Standardization

All branches follow the same SOP. Onboarding new employees is faster, audits are easier, and service quality is consistent wherever customers go.

→ SOP consistency
Benefit 03

Data silo breakdown

DDevice, user, and event data are connected in a single graph. Questions like "who accessed server X after the lobby camera was disabled" can be answered in seconds, not hours.

→ Unified data model
Benefit 04

Employee experience improvement

Teams no longer need to switch between 10 tools to complete a single task. One login, one UX, one knowledge base — frustration decreases, engagement increases.

→ Single sign-on UX
03 — What We Deliver

What We Deliver
for You.

Six components that turn complexity into simplicity.

Unified Dashboard

One interface with role-based views — IT admin, branch operator, C-level — all from a single URL.

  • → Customizable widget
  • → Saved views per role
  • → Dark/light mode

Workflow Automation Engine

Build multi-step workflows with a no-code visual editor — trigger, condition, action.

  • → Drag-and-drop builder
  • → Conditional branching
  • → Scheduled execution

ZD Connect API Gateway

RESTful API and webhooks for integration with ERP, HRIS, BI, or custom applications. Complete documentation and SDK available.

  • → OpenAPI 3.0 spec
  • → SDK: Node, Python, Go
  • → Rate-limited & secured

SOP Template Library

Dozens of ready-to-use SOP templates for onboarding, offboarding, incident response, audit — customize as needed.

  • → 50+ pre-built templates
  • → Version control
  • → Approval workflow

Unified Data Lake

All telemetry, events, and metadata are stored in a single queryable data lake — the foundation for analytics and BI.

  • → SQL-compatible query
  • → Export to warehouse
  • → 7-year retention

Self-Service Portal

Employees can request device access, report issues, or update information themselves — reducing support burden and speeding up resolution.

  • → Catalog request
  • → Approval chain
  • → Knowledge base built-in
Less tools, more clarity

One platform to replace your tool stack.

Free audit of your current tool stack + consolidation recommendations.