Detect device anomalies before they impact operations — AI-powered health monitoring, predictive maintenance, and auto-remediation that keep your business running 24/7.
Minimize Downtime is a ZD One capability to detect, predict, and prevent device disruptions before they impact business operations. Instead of waiting for reports of "camera down" or "POS error" from the field, our system proactively monitors health signals for each endpoint — temperature, bandwidth, storage, CPU, latency — and provides early alerts when anomalies are detected.
Powered by machine learning that learns normal patterns for each device, the platform can distinguish real anomalies from noise. Furthermore, many issues can be resolved automatically through self-healing runbooks — restart service, flush cache, rotate log — without human intervention, keeping downtime to a minimum.
ML detects degradation trends before they become outages.
Auto-remediation for 80% of common incidents.
Stream real-time metrics from every endpoint.
Downtime is not just "camera down" — downtime is revenue loss, brand damage, and panicked teams. This capability changes both.
Every hour a POS is down in a busy store = tens of millions of rupiah lost. With early detection, you save transactions that would have otherwise been lost.
Meet internal SLAs and partner contracts — 99.9% uptime is no longer an aspiration, but the default condition.
From "firefighting" to strategic. The team has time for improvement projects because incidents are already handled by the system.
Customers never see queues because the POS is down, or blank displays in waiting areas. The "professional" impression is consistent across all touchpoints.
Six key components working together to maintain your device uptime.
Youre Device.Live status of each device — green, yellow, red. Drill down into detailed metrics with a single click.
L model that learns the baseline for each device and provides warnings when metrics deviate from normal.
Library of automated actions — restart service, flush cache, reboot — triggered when certain conditions are met.
Notifications to the right channel — email for low priority, SMS for critical, WhatsApp for field teams.
Automatic post-mortem for each incident — chronological timeline, root cause, and actions taken.
Monthly uptime reports per device group, per region, or per category — ready to share with stakeholders and clients.
Free health assessment: we audit 30-day downtime patterns and recommend quick wins.